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BOOKING CONDITIONS

General conditions:

  • Advance payment for the excursion is required at the time of booking. Therefore, we invite you to use our online payment platform.

  • Prices and conditions for each excursion are available on our website.

  • Menorca Discovery has civil liability insurance that covers all participants in the excursion.


Cancellation policy:

  • The total amount of the excursion will be charged at the time of online booking.

  • Free cancellations up to 48 hours before the day of the excursion.

  • No refunds for cancellations with less than 48 hours' notice or in case of no-show.

  • Cancellations with less than 48 hours' notice are only accepted when presenting a medical certificate stating the reasons that prevented the client from attending the scheduled excursion. In all cases, only the amount for the affected person indicated in the medical certificate will be refunded, not their companions. If the reservation includes a minor accompanied by a single adult and a medical certificate is presented for one of the two, the total amount of the booking will be refunded.

  • To cancel an excursion, send an email to booking@menorcadiscovery.com or call +34 687 773 248
     

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